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Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Historical origins and evolutionary development
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Identifying types of waste (muda) in service industries
2. Applying Lean to Requirements and Project Management (4 hours)
- Capturing Voice of the Customer (VOC)
- Prioritization frameworks: MoSCoW, WSJF, and Effort-Impact Matrix
- A3 Thinking: Structural approach and practical application
- Comparative overview: Lean vs. Agile vs. Six Sigma
3. Lean Kanban Methodology (4 hours)
- Core components and fundamentals of the Kanban system
- Effective board management strategies
- Metrics for flow analysis: Lead Time, Cycle Time, and Takt Time
4. Lean Practices in Operational Processes (4 hours)
- Detecting and addressing waste within banking processes
- Applying KAIKAKU for rapid improvement
5. Additional Lean Tools and Techniques (2 hours)
- Conducting GEMBA walks
- Implementing KAIZEN for continuous improvement
- Root cause analysis using Ishikawa diagrams and the 5 Whys method
- Error-proofing with POKA-YOKE
Conclusion and Forward Planning
Requirements
- Foundational knowledge of core project management concepts.
- Practical experience with process workflows within a business or banking environment.
- Basic awareness of Agile or Lean methodologies.
Target Audience
- Process managers and business analysts.
- Project managers working in banking and financial services sectors.
- Professionals engaged in requirements definition and process optimization initiatives.
16 Hours
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.