Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
1. Introduction to Lean Thinking (2 hours)
- Defining Lean: Origins and historical development
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Categorizing waste (muda) in service environments
2. Applying Lean to Requirements and Projects (4 hours)
- Capturing VOC (Voice of the Customer)
- Prioritization strategies: MoSCoW, WSJF, and Effort-Impact Matrix
- A3 Project Thinking: Structure and practical application
- Comparative overview: Lean vs. Agile vs. Six Sigma
3. Lean Kanban Systems (4 hours)
- Core fundamentals and components of Kanban
- Managing Kanban boards effectively
- Pull systems and Work In Progress (WIP) constraints
- Flow metrics: Lead Time, Cycle Time, and Takt Time
4. Implementing Lean in Processes (4 hours)
- Value Stream Mapping (VSM)
- Identifying waste within banking procedures
- KAISEN (Continuous Improvement)
5. Additional Lean Tools (2 hours)
- GEMBA (Going to the source)
- KAIZEN (Continuous Improvement)
- Root cause analysis: Ishikawa diagrams and the 5 Whys
- POKA-YOKE (Mistake-proofing)
Summary and Future Actions
Requirements
- A foundational understanding of core project management concepts
- Experience working with business or banking process workflows
- Familiarity with Agile or Lean methodologies
Target Audience
- Process managers and analysts
- Project managers within the banking and financial services sector
- Professionals engaged in requirements gathering and process optimization
16 Hours
Testimonials (3)
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
About the sense of humor and energizing us to focus more in the topic.