Get in Touch

Course Outline

1. Introduction to Lean Thinking (2 hours)

  • Defining Lean: Origins and historical development
  • Core Lean Principles: Value, Flow, Pull, and Perfection
  • Categorizing waste (muda) in service environments

2. Applying Lean to Requirements and Projects (4 hours)

  • Capturing VOC (Voice of the Customer)
  • Prioritization strategies: MoSCoW, WSJF, and Effort-Impact Matrix
  • A3 Project Thinking: Structure and practical application
  • Comparative overview: Lean vs. Agile vs. Six Sigma

3. Lean Kanban Systems (4 hours)

  • Core fundamentals and components of Kanban
  • Managing Kanban boards effectively
  • Pull systems and Work In Progress (WIP) constraints
  • Flow metrics: Lead Time, Cycle Time, and Takt Time

4. Implementing Lean in Processes (4 hours)

  • Value Stream Mapping (VSM)
  • Identifying waste within banking procedures
  • KAISEN (Continuous Improvement)

5. Additional Lean Tools (2 hours)

  • GEMBA (Going to the source)
  • KAIZEN (Continuous Improvement)
  • Root cause analysis: Ishikawa diagrams and the 5 Whys
  • POKA-YOKE (Mistake-proofing)

Summary and Future Actions

Requirements

  • A foundational understanding of core project management concepts
  • Experience working with business or banking process workflows
  • Familiarity with Agile or Lean methodologies

Target Audience

  • Process managers and analysts
  • Project managers within the banking and financial services sector
  • Professionals engaged in requirements gathering and process optimization
 16 Hours

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories