Get in Touch

Course Outline

1. Foundations of Lean Thinking (2 hours)

  • Defining Lean: Historical origins and evolutionary development
  • Core Lean Principles: Value, Flow, Pull, and Perfection
  • Identifying types of waste (muda) in service industries

2. Applying Lean to Requirements and Project Management (4 hours)

  • Capturing Voice of the Customer (VOC)
  • Prioritization frameworks: MoSCoW, WSJF, and Effort-Impact Matrix
  • A3 Thinking: Structural approach and practical application
  • Comparative overview: Lean vs. Agile vs. Six Sigma

3. Lean Kanban Methodology (4 hours)

  • Core components and fundamentals of the Kanban system
  • Effective board management strategies
  • Metrics for flow analysis: Lead Time, Cycle Time, and Takt Time

4. Lean Practices in Operational Processes (4 hours)

  • Detecting and addressing waste within banking processes
  • Applying KAIKAKU for rapid improvement

5. Additional Lean Tools and Techniques (2 hours)

  • Conducting GEMBA walks
  • Implementing KAIZEN for continuous improvement
  • Root cause analysis using Ishikawa diagrams and the 5 Whys method
  • Error-proofing with POKA-YOKE

Conclusion and Forward Planning

Requirements

  • Foundational knowledge of core project management concepts.
  • Practical experience with process workflows within a business or banking environment.
  • Basic awareness of Agile or Lean methodologies.

Target Audience

  • Process managers and business analysts.
  • Project managers working in banking and financial services sectors.
  • Professionals engaged in requirements definition and process optimization initiatives.
 16 Hours

Number of participants


Price per participant

Testimonials (4)

Upcoming Courses

Related Categories