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 Duration 21 hours

Course Outline

Leadership Development Program

Context and Rationale

Your organization is currently experiencing a phase of rapid growth. Middle managers are shifting from specialist or technical roles into leadership positions. This transition creates specific structural tensions:

  • Exercising authority without overstepping boundaries
  • Maintaining accountability without resorting to micromanagement
  • Managing cross-functional friction under time pressure
  • Preventing communication breakdowns during scaling
  • Avoiding necessary difficult performance conversations

Program Objectives

By the conclusion of the program, participants will be able to:

  • Operate with defined leadership authority and clear accountability
  • Delegate effectively in growing teams without losing oversight
  • Conduct structured, direct, and confident performance conversations
  • Communicate with clarity and alignment across different functions
  • Strengthen cross-functional collaboration in fast-paced environments
  • Build credibility and followership that extends beyond positional authority

Leadership Identity, Authority, and Delegation

From Specialist to Leader

  • The psychological and structural shift from contributor to leader
  • Understanding authority, influence, and decision ownership
  • Defining one’s specific leadership mandate

Outcome: Participants will articulate their leadership stance and clarify the scope of their authority.

Authority and Decision Architecture

  • Frameworks for decision rights and ownership
  • Preventing escalation overload and bottlenecks
  • Balancing team autonomy with necessary control

Outcome: Participants will redesign decision clarity within their teams.

Delegation in Scaling Teams

  • Distinguishing between task-based and outcome-based delegation
  • Preventing reverse delegation
  • Setting clear expectations and accountability loops

Outcome: Participants will develop a structured delegation model tailored to their team context.

Communication and Performance Leadership

Communication Under Growth Pressure

  • Ensuring message clarity and reducing ambiguity
  • Communicating intent rather than just instructions
  • Aligning cross-functional stakeholders

Outcome: Participants will improve the precision and influence of their communication.

Conducting Difficult Performance Conversations

  • Structuring effective performance dialogues
  • Addressing underperformance without avoidance
  • Managing defensiveness and emotional reactions

Frameworks applied: Situation–Behavior–Impact; Feedforward methodology.

Outcome: Participants will practice and refine their performance conversation competence through structured role simulations.

Building Followership and Engagement

  • Forming trust in growth environments
  • Identifying credibility markers of effective leaders
  • Balancing psychological safety with performance standards

Participants will identify behaviors that increase team engagement and ownership.

Cross-Functional Leadership and Culture in Scale

Leading Across Functions

  • Applying systems thinking in scaling organizations
  • Managing friction between speed and governance
  • Stakeholder mapping and alignment strategy

Participants will enhance their cross-functional collaboration capability.

Building a Performance Culture

  • Establishing standards early in the scaling process
  • Implementing accountability mechanisms
  • Preventing cultural drift

Participants will define non-negotiable leadership behaviors and performance expectations.

Integration and Leadership Roadmap

  • 90-day implementation planning
  • Setting personal leadership commitments
  • Creating peer accountability structures

Outcome: Each participant will leave with a practical, time-bound leadership development plan.

Methodology

The program is experiential and practice-driven.

  • Applied frameworks tailored to your organizational context
  • Real-case simulations based on growth-stage challenges
  • Structured peer feedback
  • Leadership reflection exercises
  • Practical tools and templates for immediate implementation

This is not a lecture-based training; it is an operational leadership lab.

Customization Approach

A short diagnostic phase is recommended prior to delivery:

  • Stakeholder alignment conversation
  • Identification of specific friction points
  • Calibration of case simulations to your industry context

This ensures the content is relevant to your organizational structure, pace, and regulatory environment.

Expected Organizational Impact

Short-Term:

  • Clearer decision ownership
  • Reduction in escalation cycles
  • Increased directness in performance management
  • Improved cross-functional communication

Mid-Term:

  • Stronger middle-management stability
  • Reduced ambiguity during growth
  • Higher accountability within teams
  • Improved engagement and execution discipline

Delivery Options

  • Three consecutive full days
  • Six half-day sessions

Requirements

Participants should currently be supervising or coordinating the work of others (whether formally or informally), or be preparing to step into a managerial position.

  • Basic knowledge of the organization’s structure and team responsibilities.
  • An open attitude toward participating in discussions, practical exercises, and role simulations.

Recommended (but not mandatory):

  • Bring a current leadership challenge (such as delegation issues, performance conversations, or cross-functional conflicts) to address during the program.

Formal prior leadership training is not required. This program is designed to support managers at various stages of their leadership development.

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