Course Outline
1. The significance of the evaluative conversation in the human resource management process.
2. Periodic assessment versus ongoing assessment.
3. Advantages of using a formalized evaluative conversation.
4. Preparing for the evaluative conversation.
- How to inform about the evaluative conversation
- Gathering information and arguments
- Identifying employee needs
- Objective of the evaluative conversation
- Planning the evaluative conversation
- Structure
5. How to conduct an effective evaluative conversation
- Causes of errors in assessment
- How to reduce subjectivity in evaluation
- Styles of conducting an evaluative conversation
- Giving and receiving feedback
- Formulating constructive critical remarks and praise
- Setting goals and creating development plans
- Conducting a conversation with a "difficult" employee.
6. Effective communication during the evaluative conversation.
7. Building a competence map based on the evaluative conversation.
8. Planning employee development.
9. Manager's actions between periodic evaluative conversations.
- Agreements reached after the conversation
- Conclusions for the future
- Evaluation of the conversation
- Consistent enforcement of conversation agreements
Requirements
The course has a general nature, and participation does not require specialized knowledge.
Testimonials (4)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
the exercises and the way the trainer was explaining
Sorana Haiduc - Ness
Course - Stress Management and Prevention
1. Methodology 2. Its structure and usability 3. Real, practical examples and excercises