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Course Outline

1. Introduction to the mechanism of creative problem solving
2. Defining the problem
3. Information collection
4. Searching for alternatives
5. Evaluation of variants
6. Comparing results
7. Action plan
8. Conducting a retrospective and creating an improvement plan
9. Introduction to the concept of design thinking
10. Techniques of creative thinking and problem solving with examples
- 5 Whys Method
- 8D method
- Fishbone diagram (Ishikawa)
- Scatter Diagram
- DE Bono techniques
- Other relevant tools
11. Workshop summary using the START/STOP/CONTINUE framework

Requirements

None

Target Audience

  • Anyone seeking to deepen their understanding of creative thinking mechanisms and improve their effectiveness
 7 Hours

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Price per participant

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