Course Outline
1. Introduction to the mechanism of creative problem solving
2. Defining the problem
3. Information collection
4. Searching for alternatives
5. Evaluation of variants
6. Comparing results
7. Action plan
8. Conducting a retrospective and creating an improvement plan
9. Introduction to the concept of design thinking
10. Techniques of creative thinking and problem solving with examples
- 5 Whys Method
- 8D method
- Fishbone diagram (Ishikawa)
- Scatter Diagram
- DE Bono techniques
- Other relevant tools
11. Workshop summary using the START/STOP/CONTINUE framework
Requirements
None
Target Audience
- Anyone seeking to deepen their understanding of creative thinking mechanisms and improve their effectiveness
Testimonials (4)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
the exercises and the way the trainer was explaining
Sorana Haiduc - Ness
Course - Stress Management and Prevention
1. Methodology 2. Its structure and usability 3. Real, practical examples and excercises