Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Foundations of Effective Communication
The value of clear and concise messaging
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing common communication obstacles and strategies to overcome them
- Distinguishing between formal and informal communication styles
Refining Verbal Communication
- Articulation & Pronunciation: Delivering speech with clarity and confidence
- Pacing & Tone: Projecting a professional and engaging presence
- Active Listening: The cornerstone of successful conversations
- Navigating Difficult Conversations & Delivering Constructive Feedback
Essentials of Business Writing
Writing with precision, accuracy, and brevity
- Grammar and punctuation: Addressing common errors and corrective strategies
- Professionally structuring emails, reports, and business correspondence
- Selecting the appropriate tone for various business scenarios
Best Practices for Digital and Email Communication
Professional email etiquette: Guidelines and cautions
- Organizing emails for maximum impact and efficiency
- Managing sensitive or complex email exchanges
- Leveraging AI and tools for grammar and tone verification
Wrap-up & Action Planning
- Summarizing key learnings and personal reflections
- Committing to individual areas of improvement
Training Methodologies
- Interactive Discussions & Exercises – Engaging participants via real-world scenarios
- Role-Playing & Simulations – Practicing effective verbal communication techniques
- Group Work & Peer Feedback – Learning from colleagues’ writing and speaking approaches
- Practical Writing & Editing Exercises – Gaining hands-on experience in refining business communication
Requirements
Target Audience: Professionals aiming to strengthen their English verbal and written communication abilities.
8 Hours
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
