Course Outline
- Discovering your unique negotiation style
Gaining insight into how your individual approach influences negotiation outcomes
- Competitive vs. collaborative strategies
Selecting the most appropriate approach for the situation
- The value of adaptability and innovation
Exploring alternative solutions and addressing complex issues
- Setting realistic expectations
Navigating the initial and preparatory phases effectively
- Mastering non-verbal cues
Leveraging body language to strengthen verbal messages
- The critical role of preparation
Essential actions to take before negotiations begin
- Altering power dynamics
Assessing the strengths and vulnerabilities of all parties involved
- Defining clear goals and objectives
Establishing what constitutes a successful outcome versus an unacceptable result
- Focusing on underlying interests rather than surface demands
Uncovering the true motivations and priorities of the other party
- Identifying flexible variables
Determining what you can offer at minimal cost to gain desired value in return
- Crafting and supporting proposals
Presenting and validating value in the other party's context
- Effectively countering proposals
Explaining why a proposal is unsuitable and presenting alternative options
- Strategic questioning
Using open and conditional queries to explore solutions without premature commitment
- The mechanics of bargaining
Exchanging concessions to create mutually beneficial agreements
- Overcoming stalemates
Employing techniques to resolve impasses
- Handling pricing objections
Defending your position effectively
- Finalizing the agreement
Ensuring clarity in summarization and closing to prevent costly errors
Requirements
Given the course's heavy emphasis on practical application, a minimum of four participants and two facilitators is required to ensure effective delivery.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept