Microsoft Training in Bratislava

Microsoft 365 is a comprehensive suite of cloud-based productivity and collaboration tools that includes Teams, OneDrive, Planner, and Copilot, designed to support modern workplace workflows.

This instructor-led, live training (available both online and onsite) is targeted at intermediate-level professionals who are looking to leverage Microsoft 365's capabilities to enhance productivity, governance, and cross-team collaboration.

Upon completing this training, participants will be able to:

• Configure and manage Teams to facilitate effective team collaboration and meeting practices.
• Utilize OneDrive for secure file storage, sharing, and version control.
• Plan and track work using Planner and integrate tasks seamlessly into team workflows.
• Harness Copilot to speed up document drafting, meeting summaries, and data insights.

Format of the Course

• Interactive demonstrations paired with guided, hands-on labs.
• Scenario-driven exercises that reflect real organizational workflows.
• Practical sessions focusing on configuration, governance, and user adoption best practices.

Course Customization Options

• We can customize examples, governance checklists, and hands-on labs to align with your organization's policies and environment.

Microsoft 365 offers a robust suite of tools for creating enterprise-level knowledge management systems. By integrating SharePoint, Teams, Power Automate, and Power BI, it enables the effective organization, integration, and visualization of information. This course delves into designing dynamic intranet dashboards, linking data sources, and implementing structured workflows to enhance collaboration and knowledge sharing across teams.

This instructor-led, live training (available online or on-site) is tailored for advanced-level professionals who aim to develop and manage sophisticated knowledge management frameworks using Microsoft 365 tools.

By the end of this training, participants will be able to:

• Design advanced knowledge management systems with Microsoft 365 tools.
• Create interconnected SharePoint sites and Teams channels for seamless information flow.
• Automate content workflows using Power Automate.
• Develop Power BI dashboards for knowledge visualization and reporting.
• Optimize governance, access, and version control across shared repositories.

Format of the Course

• Interactive lectures and discussions.
• Numerous exercises and practical implementations.
• Hands-on configuration in a live Microsoft 365 environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft Intune is a cloud-based endpoint management solution that enables organizations to securely manage users, devices, and applications. It offers comprehensive tools for configuration, compliance, and protection across Windows, macOS, iOS, and Android environments.

This instructor-led, live training (online or onsite) is designed for intermediate to advanced IT professionals who wish to deploy, configure, and manage enterprise devices using Microsoft Intune and related Microsoft 365 technologies.

By the end of this training, participants will be able to:

• Implement and manage Microsoft Intune for endpoint management.
• Configure device enrollment, compliance, and security policies.
• Deploy and protect enterprise applications using Intune.
• Integrate Intune with Microsoft 365, Entra ID, and Defender for Endpoint for unified management.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 is a comprehensive suite of integrated productivity tools designed to facilitate collaboration, provide data-driven insights, and automate workflows through applications such as Excel, Word, PowerPoint, Outlook, and Copilot.

This instructor-led, live training (available both online and onsite) is tailored for intermediate-level professionals who aim to master the tools and AI-powered features of Microsoft 365 to enhance decision-making, communication, and organizational efficiency.

By the end of this training, participants will be able to:

• Utilize advanced Excel techniques and automation tools to support business and leadership decisions.
• Craft compelling PowerPoint presentations using storytelling and data visualization methods.
• Develop, format, and collaborate on professional documents in Word with the assistance of Copilot.
• Boost productivity and time management by leveraging Outlook and AI-driven features across Microsoft 365.

Format of the Course

• Interactive lectures and discussions.
• Hands-on exercises and scenario-based practice sessions.
• Practical application using Microsoft 365 tools in a live-lab environment.

Course Customization Options

• For a customized training session tailored to your specific needs, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across various devices with seamless integration into Microsoft 365.

This instructor-led, live training (available online or onsite) is aimed at professionals ranging from beginners to intermediates who wish to utilize Microsoft To Do for personal productivity as well as a collaborative tool integrated with Microsoft 365 applications.

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do across different devices and integrate it seamlessly with Microsoft 365.
• Create, organize, and prioritize tasks and lists for both personal and team purposes.
• Collaborate effectively by sharing lists, assigning tasks, and monitoring progress.
• Use Microsoft To Do in conjunction with Outlook, Teams, and Planner to enhance workflows.
• Apply productivity best practices and advanced techniques for long-term adoption.

Format of the Course

• Interactive lecture and discussion sessions.
• Hands-on exercises and guided labs.
• Practical team collaboration simulations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to assist individuals and teams in organizing, prioritizing, and managing tasks across various devices, with seamless integration into Microsoft 365.

This instructor-led, live training (available online or on-site) is aimed at professionals ranging from beginners to intermediates who want to use Microsoft To Do to manage tasks more effectively, enhance productivity, and improve collaboration within teams.

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do for both personal and team use.
• Create, organize, and prioritize tasks efficiently.
• Integrate To Do with Outlook, Teams, and other Microsoft 365 tools.
• Apply best practices for productivity using the features of To Do.

Format of the Course

• Interactive lecture and discussion.
• Plenty of exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft System Center Data Protection Manager (DPM) is Microsoft’s enterprise-level backup and recovery solution designed to protect critical workloads, including file servers, databases, and virtual machines.

This instructor-led, live training (available online or on-site) is tailored for intermediate IT professionals who want to deploy, configure, and manage DPM to ensure data protection and business continuity.

By the end of this training, participants will be able to:

• Install and set up DPM servers and agents.
• Create and manage protection groups effectively.
• Execute backup and recovery operations with confidence.
• Integrate DPM into other disaster recovery solutions seamlessly.

Format of the Course

• Interactive lectures and discussions.
• Extensive exercises and practical activities.
• Hands-on implementation in a live lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner-level to intermediate-level business users who wish to improve their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook.

By the end of this training, participants will be able to:

• Effectively create, manage, and use teams and channels in Microsoft Teams.
• Leverage tags, mentions, and app integrations in Teams to streamline communication.
• Store, organize, and securely share files in OneDrive using best practices.
• Recover documents using version history and collaborate on files in real time.
• Use Outlook for advanced email management and shared calendar scheduling.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner-level to intermediate-level users who wish to improve team productivity and streamline everyday workflows using Outlook, OneDrive, Teams, Planner, and Forms.

By the end of this training, participants will be able to:

• Organize and manage communication effectively with Outlook.
• Store, share, and collaborate on files using OneDrive.
• Conduct meetings, chats, and team collaboration with Microsoft Teams.
• Plan and track tasks efficiently using Microsoft Planner.
• Create and analyze online surveys and quizzes with Microsoft Forms.

Microsoft Exchange Server is a messaging platform that offers email, calendar, contacts, and tasks functionality.

This instructor-led, live training (online or onsite) is designed for intermediate-level IT professionals who wish to install, configure, manage, and troubleshoot Microsoft Exchange Server environments.

By the end of this training, participants will be able to:

• Install and set up Microsoft Exchange Server.
• Implement disaster recovery strategies and anti-malware measures.
• Configure message transport and migrate to Exchange Online.
• Troubleshoot issues and ensure server availability.

Format of the Course

• Interactive lectures and discussions.
• Ample exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft OneNote is a digital notebook application designed for organizing, sharing, and collaborating on information across teams and devices.

This instructor-led, live training (online or onsite) is aimed at professionals with limited or emerging experience in OneNote who manage or coordinate digital information and wish to use Microsoft OneNote effectively to organize notes, coordinate team knowledge, and enhance collaborative workflows.

By the end of this training, participants will be able to:

• Organize personal and team notes using notebooks, sections, and pages.
• Share and collaborate in real-time on OneNote content.
• Embed and link files, emails, and meeting notes into a unified workspace.
• Integrate OneNote with Microsoft 365 apps such as Teams, Outlook, and Planner.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft OneNote in sample collaboration scenarios.
• Guided exercises focused on note-taking, content organization, and teamwork.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization.

By the end of this training, participants will be able to:

• Effectively create, manage, and track tasks and projects using Microsoft Planner, enhancing team coordination and project visibility.
• Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do.
• Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings, and enhancing communication and information sharing among team members.
• Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner-level business professionals who wish to gain the skills necessary to utilize Teams, Word, and Excel effectively in a management context.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of Microsoft 365
• Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
• Develop proficiency in creating, formatting, and managing Word documents.
• Use Excel for data entry, manipulation, and analysis.
• Explore how to integrate Microsoft 365 applications for seamless workflows.

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.

Microsoft System Center Operations Manager (SCOM) is a monitoring tool designed to ensure the availability, performance, and reliability of IT services across data centers and applications.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage SCOM for enterprise monitoring and alerting.

By the end of this training, participants will be able to:

• Install and set up System Center Operations Manager.
• Create monitoring rules, alerts, and reports.
• Integrate SCOM with other System Center components.
• Troubleshoot and optimize performance in monitored environments.

Format of the Course

• Interactive lecture and discussion.
• Plenty of exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Bratislava (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links.
• Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.

This instructor-led, live training in Bratislava (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Apply best practices for Microsoft 365 administration and security.

This instructor-led, live training in Bratislava (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Understand virtualization concepts and configure Hyper-V.
• Create and manage virtual machines, VM storage, and networking.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

This instructor-led, live training in Bratislava (online or onsite) is aimed at anyone who wishes to learn to use Microsoft OneNote in managing notes to improve productivity.

By the end of this training, participants will be able to:

• Learn the basics and features of OneNote.
• Create, organize, and edit notes using OneNote.
• Integrate notes with other applications.

About This Course

This course equips students with the skills needed to deploy and configure System Center 2012 R2 Operations Manager. Through hands-on labs, students will learn:

• How to design and implement a System Center 2012 R2 Operations Manager Management Group.

• Techniques for upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Key components of Management Packs, including Object Discoveries, Rules, Monitors, Targeting, Run As Accounts, and Run As Profiles. This includes the creation of custom Management Packs.

• Methods for configuring fabric and application monitoring in System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute.

• How to set up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Techniques for end-to-end service monitoring, including synthetic transactions and Distributed Application Diagrams.

• Configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.

• Customizing the Operations Manager Console to suit the needs of different application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components and extending monitoring to cover critical business processes and procedures.

• Troubleshooting an Operations Manager Management Group and performing disaster recovery procedures, such as database and management server recovery.

• Utilizing new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and managing Windows Azure.

Audience Profile

The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for its deployment, configuration, and operation in their cloud or datacenter. The secondary audience includes cloud and datacenter administrators familiar with Operations Manager who wish to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

After completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Designing a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Deploy agents using various methods in System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Pack Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Set up the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • The Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Create dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to use new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

After completing this course in Bratislava, you will be able to:

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
• Troubleshoot startup issues and operating system services on a Windows 10 PC.
• Perform system recovery.
• Resolve issues related to hardware devices and device drivers.
• Administer Windows 10 devices.
• Troubleshoot issues related to network connectivity.
• Configure Windows 10 devices by using Group Policy.
• Configure and troubleshoot user settings.
• Configure and troubleshoot resource access.
• Implement remote connectivity.
• Deploy and troubleshoot applications.
• Maintain Windows 10 devices.

About This Course

This three-day instructor-led course is designed for individuals looking to transition into a database professional role or whose job responsibilities are expanding to include database elements. The course covers fundamental database concepts, including types of databases, database languages, and design methodologies.

Audience Profile

The primary audience for this course includes those who are moving into a database-related role or whose roles now involve working with database technologies.

At Course Completion

Upon completing this course, students will be able to:
• Explain key database concepts in the context of SQL Server 2016
• Describe the database languages used in SQL Server 2016
• Understand data modeling techniques
• Apply normalization and denormalization techniques
• Identify relationship types and their impact on database design
• Analyze the effects of database design on performance
• Recognize commonly used database objects

About This Course

This five-day course will equip you with the knowledge and skills needed to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup effectively. The course also provides guidelines, best practices, and considerations that help optimize your SharePoint deployment.

This is the first in a series of two courses designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is aimed at experienced IT professionals who want to learn how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Participants typically have more than one year of hands-on experience with planning and maintaining SharePoint environments and at least two years of experience with other core technologies that SharePoint relies on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining multi-server deployments of SharePoint 2016.
• Has practical knowledge and experience with SharePoint Online.
• Is familiar with various SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Is knowledgeable about authentication and security technologies.
• Has experience using Windows PowerShell.

* The hands-on or job experience should come from a solutions-based role where the candidate has worked on multiple SharePoint solutions, including document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users, permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course is designed to teach you how to plan, configure, and manage advanced features in a SharePoint 2016 environment. Key areas of focus include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. The course also delves into social computing features, productivity, and collaboration platforms. Additionally, it covers business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. You will learn how to develop and implement a governance plan, as well as how to perform an upgrade or migration to SharePoint 2016.

This is the second course in a series of two for IT Professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud. Students typically should have more than four years of hands-on experience* planning and maintaining SharePoint Server and other core technologies it relies on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services. They should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or gained equivalent knowledge and experience before taking this course.

The minimally qualified candidate typically:

• Has a working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Is familiar with the various SharePoint Server workloads.

• Has experience in business continuity management, including data backup, restoration, and high availability.

• Is experienced with authentication and security technologies.

• Has proficiency with Windows PowerShell.

* The hands-on experience or job experience should come from a solutions-based role where the candidate has worked on multiple SharePoint Server solutions, including document management, content management, and search.

At Course Completion

Upon completing this course, students will be able to:

• Describe the core architecture of SharePoint 2016 and its new and improved features.
• Explain the key hybrid features in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services in a SharePoint 2016 deployment.
• Manage solutions within a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

About This Course

This five-day, hands-on training course is designed to provide you with a comprehensive understanding of Microsoft virtual desktop technology. The course will explore and compare various technologies, offering use cases and best practices. You will gain skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout the course, you will learn how to manage, monitor, support, and troubleshoot different Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for IT administrators and implementers in large and mid-sized organizations who wish to understand and gain hands-on experience with the latest Microsoft desktop and application virtualization technologies. You will learn how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization concepts.
• Plan and implement user state virtualization effectively.
• Plan and deploy App-V solutions.
• Install and configure App-V clients.
• Manage and administer application virtualization environments.
• Understand the process of application sequencing.
• Set up client Hyper-V configurations.
• Plan and deploy session-based desktops efficiently.
• Publish and configure RemoteApp programs for optimal performance.
• Plan pooled personal desktops to meet organizational needs.
• Implement both pooled and personal desktop solutions.
• Set up and manage Remote Access configurations.
• Understand the health monitoring of VDI infrastructure to ensure reliability and performance.

After completing this course in Bratislava, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

Gain practical instruction and hands-on practice in administering Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2 through this 5-day Microsoft Official Course. You will acquire the skills needed to better manage and protect data access and information, simplify the deployment and management of your identity infrastructure, and provide more secure data access. The course covers key features in Active Directory such as Active Directory Domain Services (AD DS), Group Policy, Dynamic Access Control (DAC), Work Folders, Workplace Join, Certificate Services, Rights Management Services (RMS), Federation Services, and integrating your on-premises environment with cloud-based technologies like Windows Azure Active Directory. As part of the learning experience, you will perform hands-on exercises in a virtual lab environment.

Audience:

This course is designed for Information Technology (IT) Professionals who have experience with Active Directory Domain Services (AD DS) and are looking for a single course to further develop their knowledge and skills using Access and Information Protection technologies in Windows Server 2012 and Windows Server 2012 R2. This typically includes:

• AD DS Administrators who want to enhance their skills in the latest Access and Information Protection technologies with Windows Server 2012 and Windows Server 2012 R2.
• System or Infrastructure administrators with general AD DS experience and knowledge who are looking to build on that core knowledge and cross-train into advanced Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2.
• IT Professionals who have completed the 10967A: Fundamentals of a Windows Server Infrastructure course and are looking to expand their Active Directory knowledge.

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

About This Course

This course will delve into the various methods and best practices that align with business and technical requirements for modeling, visualizing, and analyzing data using Power BI. It will also cover how to access and process data from a wide range of sources, including both relational and non-relational databases. Additionally, the course will explore the implementation of proper security standards and policies across the Power BI environment, covering datasets and groups. The course will also discuss managing and deploying reports and dashboards for sharing and content distribution.

Audience Profile

The target audience for this course includes data professionals and business intelligence specialists who wish to learn how to perform accurate data analysis using Power BI. This course is also aimed at individuals who develop reports that visualize data from various platform technologies, both in the cloud and on-premises.

Skills gained

• Ingest, clean, and transform data
• Model data for performance and scalability
• Design and create reports for data analysis
• Apply advanced report analytics
• Manage and share report assets

About This Course

Microsoft Dynamics 365 Sales is a comprehensive application designed to manage the interactions with customers and potential customers. With Dynamics 365 Sales, organizations can track their performance against sales targets, automate best practices, derive insights from data, and much more.

Join our team of globally recognized experts who will guide you step by step through the process, from identifying leads to converting them into opportunities and ultimately closing deals. By leveraging the application’s automation and customization features, you will learn how to maximize the productivity of your sales team.

Audience Profile

A Dynamics 365 Functional Consultant is responsible for conducting discovery sessions, capturing requirements, engaging with subject matter experts and stakeholders, translating these requirements into actionable configurations, and setting up the solution and applications. The consultant implements solutions using out-of-the-box capabilities, codeless extensibility, and application and service integrations.

After completing this course, you will be able to:

About This Course

This course will explore the necessary marketing application configurations to drive business growth. It will also delve into lead management, marketing forms and pages, segmentation, and email marketing messages. All these components are interconnected through interactive customer journey design, including event and survey configuration.

Audience Profile

This course is tailored for IT or marketing professionals who wish to learn how to effectively utilize Dynamics 365 Marketing for business growth.

At Course Completion

Upon completing this course, you will be able to:

• Configure advanced settings
• Manage marketing content, templates, and integrations
• Create and manage leads
• Design and create marketing forms and pages
• Create and manage segments
• Set up and launch customer journeys
• Create and manage events
• Distribute and analyze surveys

About This Course

Microsoft Dynamics 365 Customer Service provides organizations with a powerful tool for achieving customer success. By leveraging features such as automatic case creation and queue management, you can free up valuable time to focus on areas where your impact is most significant—directly engaging with your customers.

Join our team of globally recognized experts who will guide you step by step through the process of creating cases, interacting with customers, and resolving issues. Once you have resolved these cases, you can use data analysis to gain insights that help you resolve similar issues more quickly or prevent new ones from arising altogether.

Audience Profile

A Dynamics 365 Customer Engagement Functional Consultant is responsible for conducting discovery sessions, capturing requirements, engaging with subject matter experts and stakeholders, translating these requirements into actionable tasks, and configuring the solution and applications. The consultant implements solutions using out-of-the-box capabilities, codeless extensibility, and application and service integrations.

At Course Completion

After completing this course, you will be able to:

• Install and configure the customer service application
• Identify common customer service scenarios
• Complete a case resolution process
• Analyze customer service data
• Automate case management record processing
• Create and use knowledge articles
• Create and use entitlements and service level agreements
• Work with Omnichannel solutions
• Work with Connected Customer Service features
• Work with Customer Service Scheduling tools
• Work with Customer Service Insights

About This Course

Dynamics 365 Field Service enables organizations to enhance their market position by offering a range of tools designed to identify and schedule resources, as well as manage workloads for mobile workers. This course will equip participants with the essential skills needed to recognize and configure the core components that facilitate Field Service and mobile solutions. Key topics include understanding organizational considerations that influence configuration decisions and common configuration aspects. By completing this course, students will gain a broader perspective on implementation goals and objectives, which are crucial for designing more efficient solutions that align with both customer and organizational needs.

Audience Profile

This course is tailored for IT professionals who have experience or an interest in delivering Field Service solutions for large-scale customers.

After completing this course, you will be able to:

• Identify the key components involved in Field Service implementations.
• Define the products and services that will be provided to customers.
• Determine the appropriate pricing options for specific scenarios.
• Identify the necessary resources required for successful implementation.

About This Course

The Dynamics 365 Finance and Operations applications encompass a range of solutions, including Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and Dynamics 365 Manufacturing. Dynamics 365 Finance is designed to automate and modernize your global financial operations. It enables real-time performance monitoring, future outcome prediction, and data-driven decision-making to drive business growth. By leveraging artificial intelligence (AI), it helps unify and automate financial processes, reduce operational expenses, and minimize global financial complexity and risk. Dynamics 365 Supply Chain Management is aimed at transforming your manufacturing and supply chain operations through predictive insights and AI and IoT technologies. It covers planning, production, inventory, warehouse, and transportation management to maximize operational efficiency, product quality, and profitability. This module will focus on the core features and functionalities of Dynamics 365 Finance that are most frequently used by end users and consultants.

Audience Profile

The target audience for this course is a Dynamics 365 for Finance and Operations Functional Consultant. These professionals are responsible for conducting discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements into actionable configurations, and implementing solutions using out-of-the-box capabilities, codeless extensibility, and application and service integrations.

At Course Completion

Upon completing this course, students will be able to:

• Navigate the system efficiently, including using search, filtering, and queries
• Utilize operational workspaces effectively
• Manage business documents
• Work with record templates
• Integrate Power BI with Dynamics 365 Finance and Operations apps
• Personalize workspaces to meet individual needs
• Determine when to use the Power Platform in Dynamics 365 Finance and Operations apps
• Assign security roles to users
• Analyze and run security reports
• Create and manage approval workflows
• Understand and work with organizational hierarchies
• Leverage personalization features
• Use the Data Management workspace
• Create and utilize entity templates
• Copy configuration data between legal entities
• Import, export, and manage data using Office Integration
• Use the Regression Suite Automation Tool (RSAT)
• Create User Acceptance Tests (UAT) and test plans
• Work with Business Process Modeler (BPM)
• Utilize issue search effectively

About This Course

This course delves into the financial aspects of Dynamics 365, guiding you through the configuration and use of essential financial components such as accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionalities.

Audience Profile

The target audience for this course is a Dynamics 365 for Finance and Operations Functional Consultant. These professionals are responsible for conducting discovery sessions, capturing requirements, engaging with subject matter experts and stakeholders, translating these requirements into actionable configurations, and implementing the solution using out-of-the-box capabilities, codeless extensibility, and application and service integrations.

At Course Completion

Upon completing this course, students will be able to:

• Understand and perform financial tasks within Dynamics 365 Finance

About This Course

This course consists of six modules and is designed for a four-day learning experience. It can be conducted in-person or virtually. Your instructor(s) will provide you with the agenda for this course. Module 1 will introduce you to the configuration requirements for Dynamics 365 Supply Chain Management, Manufacturing. Module 2 delves deeper into managing various manufacturing processes. Module 3 focuses on implementing master planning for production. Module 4 addresses several manufacturing features. Module 5 centers on subcontracting for product manufacturing.

Audience Profile

A Dynamics 365 Finance and Operations Functional Consultant is responsible for conducting discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, and application and service integrations.

At Course Completion

After completing this course, students will be able to:

• Configure the most important and commonly used features and functionalities within Dynamics 365
• Process most of the Dynamics 365 Manufacturing transactions
• Explain to others how Dynamics 365 Supply Chain Management, Manufacturing features work

About This Course

This course is designed to build a strong foundation in the Dynamics 365 Supply Chain Management application. It covers essential features and functionalities that are crucial for Dynamics 365 Supply Chain Management functional consultants. The topics include product information management, configuration, creation, and inventory management. You will also explore supply chain management configuration and processing, transportation management features, warehouse management functionalities, quality management and control, as well as master planning configuration and processing. The course includes lectures and several hands-on exercises, which are presented in the form of case studies relevant to a Dynamics 365 Supply Chain Management functional consultant. Each exercise is based on a business scenario, followed by a question or discussion, and then step-by-step guidance to perform the necessary system steps.

Audience Profile

This course is tailored for Dynamics 365 Supply Chain Management functional consultants. These consultants are key resources who design and configure applications to meet customer requirements. They analyze business needs and translate them into comprehensive business processes and solutions that adhere to industry best practices. Functional consultants may specialize in one or more of the following areas of Dynamics: finance, manufacturing, or supply chain management. They collaborate with architects, developers, administrators, and other stakeholders to deliver solutions that meet or exceed customer expectations.

After completing this course, students will be able to:

• Configure the most important functionalities in Dynamics 365 Supply Chain Management.
• Process a wide range of transactions within Dynamics 365 Supply Chain Management.
• Explain how various features and functionalities of Dynamics 365 Supply Chain Management operate to others.

About This Course

In this course, students will gain the knowledge and skills needed to support and configure Windows 10 desktops in an organizational setting. They will learn how to install, customize, and update the Windows 10 operating system. The curriculum also covers managing storage, files, and devices, as well as configuring network connectivity for Windows 10. Additionally, students will explore methods to secure the Windows 10 OS and protect data on the device. Finally, they will learn how to manage and troubleshoot issues in Windows 10.

Audience Profile

This course is designed for IT professionals who are responsible for installing, configuring, managing, and maintaining core services of Windows 10. Participants may also have experience with enterprise scenarios and cloud-integrated services.

At Course Completion

Upon completing this course, learners should be able to:

• Install and customize Windows 10
• Configure updates for Windows 10
• Set up devices and drivers in Windows 10
• Manage storage configurations in Windows 10
• Configure network and remote management settings in Windows 10
• Manage browsers and applications in Windows 10
• Configure account access and authentication methods
• Set file and folder permissions
• Understand security methods for Windows 10, common threats, and mitigation strategies
• Troubleshoot issues with Windows 10 and application installations
• Diagnose and resolve hardware and driver problems
• Troubleshoot file issues and perform recovery procedures

Discover the essentials of Office 365 Management, including a comprehensive overview of key components, strategies for transitioning an organization to Office 365, configuration techniques, and methods for managing Office 365 ProPlus deployments.

Audience profile

This course is tailored for individuals aiming to become Microsoft 365 Enterprise Administrators and who have already completed one of the role-based administrator certification paths offered by Microsoft 365.

Skills gained

• Overview of Office 365
• Transitioning an organization to Office 365
• Configuring Office 365
• Managing Office 365 ProPlus deployments

This three-day instructor-led course is designed for students transitioning from earlier versions of SQL Server, offering them an introduction to the new features introduced in SQL Server 2016.

Skills gained

• Understand the key capabilities and components of SQL Server 2016
• Explore the new and enhanced performance features in SQL Server
• Learn about the new and improved security features in SQL Server
• Discover what's new in SQL Server Availability and Scalability
• Examine the new and enhanced reporting and PowerBI features in SQL Server 2016
• Familiarize yourself with the new and enhanced data access features
• Explore the new and improved features in SQL Server OLAP
• Understand the new cloud functionality offered by SQL Server

This five-day instructor-led course equips students with the knowledge and skills necessary to maintain a Microsoft SQL Server 2014 database. The course emphasizes the use of SQL Server 2014 product features and tools that are essential for maintaining a database effectively.

Note: This course is tailored for participants who are interested in learning about SQL Server 2012 or SQL Server 2014. It highlights the new features introduced in SQL Server 2014 while also covering the key capabilities across the entire SQL Server data platform.

This five-day course is primarily aimed at IT professionals with some experience in working with Windows Server. It is tailored for those who will be responsible for managing storage and computing using Windows Server 2016, and who need to understand the various scenarios, requirements, and storage and compute options that are relevant to Windows Server 2016.

This 5-day classroom-based course equips participants with the essential networking skills needed to effectively deploy and support Windows Server 2016 in a variety of organizational settings. The curriculum includes an overview of IP fundamentals, remote access technologies, and more advanced topics such as Software Defined Networking.

This five-day instructor-led course is designed to equip IT professionals with the skills needed to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment. It covers how to implement Group Policy, perform backup and restore operations, and monitor and troubleshoot Active Directory-related issues using Windows Server 2016. Additionally, the course delves into deploying other Active Directory server roles, including Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

This five-day, instructor-led course in Bratislava teaches IT professionals how they can enhance the security of the IT infrastructure that they administer. This course begins by emphasizing the importance of assuming that network breaches have occurred already, and then teaches you how to protect administrative credentials and rights to help ensure that administrators can perform only the tasks that they need to, when they need to.

This five-day instructor-led course equips students responsible for administering and maintaining SQL Server databases with the necessary knowledge and skills to manage an SQL Server database infrastructure effectively. It is also beneficial for professionals who develop applications that retrieve and present data from SQL Server databases.

This course is designed to teach students how to set up SQL Server databases both on-premises and in SQL Azure.

This one-day course is tailored for SharePoint team members and end users who need to understand how to utilize the team collaboration, document management, and social features of Microsoft SharePoint 2016. The class includes live interactive labs where participants can engage with both SharePoint and their peers.

Skills Gained

• Navigate through SharePoint sites effectively.
• Manage content within lists and libraries.
• Create and modify Alerts.
• Collaborate using Task lists, Calendars, and Document libraries.
• Work with libraries by uploading, downloading, editing, approving content, checking out/in, and managing versions.
• Leverage the social features of SharePoint.
• Utilize OneDrive for Business effectively.

The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

This five-day instructor-led course is primarily aimed at IT professionals with some experience using Windows Server. It is tailored for those who will be responsible for managing identity, networking, storage, and compute tasks using Windows Server 2019. The course provides an overview of the various scenarios, requirements, and options relevant to Windows Server 2019. Participants will learn the essential administration skills needed to effectively deploy and support Windows Server 2019 in most organizations.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.