Management Training in Bratislava

Lean is a methodology that focuses on maximizing value while minimizing waste in processes.

This instructor-led, live training (available online or onsite) is designed for intermediate-level banking and process management professionals who want to apply Lean and Agile tools to enhance efficiency in managing requirements, projects, and operational processes.

By the end of this training, participants will be able to:

• Understand and apply Lean principles within the context of banking processes.
• Utilize Lean tools to optimize the gathering of requirements and project execution.
• Implement and manage Kanban boards for effective workflow management.
• Identify and eliminate waste in banking and service-oriented processes.

Format of the Course

• Interactive lecture and discussion.
• Numerous exercises and practice sessions.
• Hands-on application of Lean and Agile tools in case-based scenarios.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

This instructor-led, live training (online or onsite) is aimed at intermediate-level safety professionals and operational managers who wish to enhance their ability to investigate incidents, identify systemic weaknesses, and design effective corrective and preventive actions.

This instructor-led, live training in Bratislava (online or onsite) is aimed at intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

Leadership for Directors and Board Members is a course designed to enhance the leadership and governance skills of directors and board members.

This live, instructor-led training (available online or on-site) is tailored for directors, executives, and board members who aim to develop strong leadership, governance, and decision-making abilities at the board level.

By the end of this training, participants will be able to:

• Grasp the legal, ethical, and strategic obligations of directors and board members.
• Implement principles of effective governance to boost organizational performance.
• Promote clear communication and collaboration within the boardroom.
• Effectively address crises and manage risks at the executive level.

Format of the Course

• Interactive lectures and facilitated discussions.
• Case studies and role-playing exercises.
• Group activities and scenario-based analyses.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Leadership involves guiding individuals and teams to achieve organizational goals while fostering trust, collaboration, and resilience. Effective leaders balance decision-making, people management, and communication skills with personal well-being.

This instructor-led, live training (available online or onsite) is designed for beginner-level to intermediate-level leaders, managers, and professionals who wish to enhance their leadership competencies and apply them in organizational settings.

By the end of this training, participants will be able to:

• Develop leadership practices based on trust and autonomy.
• Understand the fundamentals of people management and the labor framework.
• Make strategic decisions in complex situations.
• Promote collaboration with a leadership mindset.
• Communicate assertively during difficult conversations.
• Practice self-management techniques to support leader well-being.

Format of the Course

• Interactive lectures and discussions.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Bratislava (online or onsite) is aimed at intermediate-level internal auditors who wish to enhance their audit effectiveness by applying structured RCA techniques.

By the end of this training, participants will be able to:

• Understand RCA methodologies and their role in internal auditing.
• Identify and analyze the root causes of audit findings.
• Apply RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Develop corrective and preventive action plans based on RCA findings.
• Integrate RCA into the internal audit process to improve risk management.

The Business Impact Analysis (BIA) is a structured methodology designed to identify and assess the criticality of organizational processes in the event of disruptions.

This consulting service is tailored for operational and administrative leaders who aim to map, analyze, and document business processes to enhance continuity and resilience.

By the end of this engagement, the organization will be able to:

• Identify critical processes in areas such as Finance, Supply Chain, and Quality.
• Evaluate the operational, financial, legal, and reputational impacts of disruptions.
• Define recovery priorities (RTO and RPO) for key processes.
• Create a process criticality matrix and provide recommendations for continuity planning.

Format of the Engagement

• Kick-off and scoping sessions.
• Workshops with process owners.
• Real case analysis and data collection.
• Group sessions to develop causal and impact diagrams.
• Drafting and presentation of the BIA report.

Evaluation

• Active participation in workshops and data collection (20%).
• Contribution to impact analysis and scenario discussions (40%).
• Validation and feedback on the draft BIA report (40%).

Engagement Customization Options

• To request adjustments to the scope of this engagement, please contact us to arrange.

This instructor-led, live training in Bratislava (online or onsite) is aimed at intermediate-level to advanced-level board members and directors who wish to enhance their leadership, governance, and decision-making skills.

By the end of this training, participants will be able to:

• Understand the key responsibilities and legal duties of a director.
• Develop effective governance structures and boardroom dynamics.
• Enhance strategic decision-making and risk management capabilities.
• Improve communication, leadership, and ethical decision-making at the board level.

This instructor-led, live training in Bratislava (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in Bratislava (online or onsite) is aimed at intermediate-level professionals who wish to develop a systematic approach to identifying, analyzing, and resolving problems using RCA methodologies.

By the end of this training, participants will be able to:

• Understand essential concepts of RCA and continuous improvement cycles.
• Apply different RCA tools to identify the root cause of problems.
• Develop and implement effective problem-solving strategies.
• Integrate RCA into organizational improvement and prevention efforts.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner-level quality control professionals who wish to learn the fundamentals of Statistical Process Control (SPC) and apply it in real-world scenarios.

By the end of this training, participants will be able to:

• Understand the fundamentals of Statistical Process Control (SPC).
• Use basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
• Create and interpret various types of control charts for variable and attribute data to detect and analyze process variations.
• Calculate and interpret process capability indices.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.  

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

The "Lean5S" training is an introduction to the principles of Lean Manufacturing, focusing on the 5S methodology, which includes organizing the workplace, eliminating waste, and improving efficiency. Participants will acquire skills to implement the Sort, Set in Order, Shine, Standardize, and Sustain stages, with an emphasis on workplace safety.

This course is designed for individuals who need to integrate Agile methodologies, particularly SCRUM, with Lean and Kanban to effectively manage their projects.

It brings together the principles of product design and software development.

This instructor-led, live training in (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

The Advanced Product Quality Planning (APQP) course is designed to provide participants with a comprehensive understanding of the APQP process and its application in product development and launch. This course will cover the key concepts, tools, and techniques used in APQP, enabling participants to effectively plan and manage quality throughout the product development lifecycle. Through practical examples, case studies, and interactive exercises, participants will develop the skills and knowledge necessary to successfully implement APQP in their organizations and ensure the delivery of high-quality products to customers.

This course is tailored to assist participants in developing organizational resilience against various threats, ensuring that businesses can effectively respond to incidents, maintain operational continuity, and protect their interests.

Who is it for:

This certification is designed for anyone involved in information security and information assurance.

It is particularly relevant for individuals who require a comprehensive understanding of Business Continuity Management, as well as those engaged in the fields of information security and information assurance.

What will I learn:

Upon completion, candidates should be able to demonstrate knowledge and skills in the following areas:

• The role and importance of business continuity management within an organization
• The business continuity management lifecycle
• The key components of a business continuity management program
• The significance of risk assessment in business continuity management
• The various options for developing a business continuity management strategy
• How to prepare and develop plans for responding to business continuity challenges
• The importance of exercising, maintaining, and reviewing these plans
• The necessity of fostering business continuity management awareness within the organization

The global turmoil, business disruptions, and pandemics have not only overturned established business norms but also compelled boards to rethink how they govern their organizations. Here’s what directors need to know today to be effective. Best-practice tips and tools—such as meetings, information management, agendas, committees, and organizational structure—that boards worldwide use to enhance their performance with less effort, freeing up more time for high-value board activities.

This instructor-led, live training in Ottawa but can be delivered, it is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led, live training in Bratislava (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO.

By the end of this training, participants will be able to:

• Hire and lead a vibrant and innovative technical team.
• Effectively adopt and manage the technology needed to develop great products.
• Apply useful techniques and strategies for managing products and projects.
• Scale the company business and move it in the right direction.

By the end of this training, participants will be able to:

• Gain a deeper understanding of various approaches to modern learning delivery.
• Connect current delivery methods with innovative and fresh approaches in learning.
• Create an adaptive and proactive curriculum that maximizes the benefits of digitization.
• Guide their organization in applying digital transformation to learning processes.

Format of the Course

• Instructor-led training delivered online.
• Interactive planning sessions with tangible outputs.
• Digital icebreakers to foster engagement.
• Comprehensive course work.

This comprehensive course is designed to provide participants with in-depth knowledge and expertise in implementing and maintaining a Quality Management System (QMS) compliant with the IATF 16949 standard. Participants will gain a deep understanding of the requirements, processes, and best practices related to automotive quality management. Through practical examples and case studies, participants will learn how to effectively apply the principles of IATF 16949 to ensure the highest level of quality in automotive manufacturing and supply chain operations

ISO 22301 Introduction training course helps you grasp the fundamental concepts of a Business Continuity Management System (BCMS).

By participating in the ISO 22301 Introduction course, you will gain insight into the significance of a Business Continuity Management System and the advantages it offers to businesses, society, and governments.

Who should attend?

• Individuals interested in Business Continuity Management
• Those seeking to acquire knowledge about the core processes of a Business Continuity Management System (BCMS)

Learning objectives

• Comprehend the concepts, approaches, methods, and techniques used to establish a Business Continuity Management System
• Familiarize yourself with the essential components of a Business Continuity Management System

After completing the training course, you will be eligible to take the exam. If you successfully pass the exam, you can apply for the “Certified ISO 22301 Lead Implementer” credential. The internationally recognized “Certified ISO 22301 Lead Implementer” certificate will demonstrate that you have the professional skills and practical knowledge needed to implement a BCMS in accordance with the requirements of ISO 22301.

Who should attend?

• Project managers and consultants involved in business continuity management
• Expert advisors aiming to master the implementation of a business continuity management system
• Individuals responsible for maintaining compliance with BCMS requirements within an organization
• Members of the BCMS team

Learning objectives

• Gain a thorough understanding of the concepts, approaches, methods, and techniques used for implementing and effectively managing a BCMS
• Learn how to interpret and apply the requirements of ISO 22301 in the specific context of an organization
• Understand the operation of the business continuity management system and its processes as defined by ISO 22301
• Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and continuously improving a BCMS

Educational approach

• This training course is grounded in theory, best practices for implementation, and ISO 22301 requirements that are essential for the establishment of a BCMS.
• Lecture sessions are complemented by practical exercises based on a case study, which include role-playing and discussions.
• Participants are encouraged to communicate and engage in discussions and exercises.
• The exercises are designed to mirror the certification exam.

General Information

• Certification fees are included in the exam price. After completing the course, you will be able to schedule the exam.
• Participants will receive training materials containing over 450 pages of explanatory information and practical examples.
• An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to those who complete the training course.
• If candidates do not pass the exam, they can retake it within 12 months of the initial exam at no additional cost.

ISO 26262 outlines the requirements for functional safety in the automotive industry.

This instructor-led, live training (conducted online or on-site) is designed for professionals in the automotive sector who wish to implement the ISO 26262 standard within their organization.

By the end of this training, participants will be able to:

• Grasp the concept of functional safety as it pertains to automotive hardware and software development.
• Understand the legal responsibilities and compliance requirements associated with ISO 26262.
• Implement the safety processes specified in ISO 26262.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical activities.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• For customized training for this course, please contact us to arrange.

The ISO 9001 Foundation training equips you with the essential elements to implement and manage a Quality Management System (QMS) as outlined in ISO 9001. Throughout this course, you will gain an understanding of various components of a QMS, including policies, procedures, performance measurements, management commitment, internal audits, management reviews, and continuous improvement.

Upon completing the course, you can take the exam and apply for the “PECB Certified ISO 9001 Foundation” credential. This PECB Foundation Certificate demonstrates that you have grasped the fundamental methodologies, requirements, framework, and management approach of a QMS.

Who should attend?

• Individuals involved in Quality Management
• Those looking to gain knowledge about the core processes of Quality Management Systems (QMS)
• People interested in pursuing a career in Quality Management

The “PECB Certified ISO 9001 Foundation” exam fully complies with the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency areas: h Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) h Domain 2: Quality Management System (QMS)

Upon successfully passing the exam, you can apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

The certification fees are included in the exam price.

A comprehensive training material with over 200 pages of information and practical examples will be provided.

A participation certificate worth 14 CPD (Continuing Professional Development) credits will be issued.

In the event of exam failure, you can retake the exam within 12 months at no additional cost.

The ISO 9001 Lead Auditor training equips you with the essential expertise to conduct a Quality Management System (QMS) audit by utilizing widely recognized audit principles, procedures, and techniques. Throughout this training course, you will gain the knowledge and skills required to plan and execute both internal and external audits in accordance with ISO 19011 and the certification process as per ISO/IEC 17021-1.

Through practical exercises, you will become proficient in audit techniques and develop the competence to manage an audit program, lead an audit team, communicate effectively with clients, and resolve conflicts.

After acquiring the necessary expertise to perform this audit, you can take the exam and apply for a “PECB Certified ISO 9001 Lead Auditor” credential. By obtaining a PECB Lead Auditor Certificate, you will demonstrate your ability and competence to conduct audits of organizations based on best practices.

Who should attend?

• Auditors aiming to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants looking to master the Quality Management System audit process
• Individuals responsible for ensuring compliance with QMS requirements
• Technical experts preparing for a Quality Management System audit
• Expert advisors in Quality Management

General information

• Certification fees are included in the exam cost
• Training materials containing over 450 pages of information and practical examples will be provided
• A participation certificate with 31 CPD (Continuing Professional Development) credits will be issued
• If you fail the exam, you can retake it within 12 months at no additional cost

ISO 9001 Lead Implementer training equips you with the essential expertise to assist an organization in setting up, implementing, managing, and sustaining a Quality Management System (QMS) based on ISO 9001. Throughout this training course, you will gain a comprehensive understanding of the best practices in Quality Management Systems, which can significantly enhance an organization’s customer satisfaction and overall performance and effectiveness.

Once you have mastered all the necessary concepts of Quality Management Systems, you will be eligible to take the exam and apply for the “PECB Certified ISO 9001 Lead Implementer” credential. Holding a PECB Lead Implementer Certificate will demonstrate your practical knowledge and professional capabilities to implement ISO 9001 within an organization.

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors aiming to excel in the implementation of a Quality Management System
• Individuals responsible for ensuring compliance with QMS requirements
• Members of the QMS team

General information

• Certification fees are included in the exam price
• Training materials, including over 450 pages of information and practical examples, will be provided
• A participation certificate with 31 CPD (Continuing Professional Development) credits will be issued
• If you fail the exam, you can retake it within 12 months at no additional cost

Who should attend: Managers who are interested in enhancing productivity by implementing 5S and ensuring they start this essential concept correctly.

This training course is designed for professionals from all sectors. It can be customized to suit various settings such as dental clinics, laboratories, offices, etc. The course is not intended for academic purposes but provides practical guidance on how to implement 5S effectively.

The course targets leaders and change agents who want to ensure they introduce 5S in the right way.

Each participant will have the opportunity to gain hands-on experience through a series of exercises that demonstrate the effectiveness of 5S.

Upon completing the training, you will:

• Understand how 5S works and improve efficiency by 10 to 30%
• Be able to identify sources of waste and enhance profitability
• Grasp the reasons behind the five-step process and know how to implement it
• Have the tools and procedures needed to improve processes
• Develop a concrete plan to introduce 5S in your workplace

If you are considering improving workplace efficiency, winning more orders, satisfying customers, and enhancing safety, this course is essential for you.

Lean Distribution involves applying Lean Manufacturing principles to distribution, logistics, and supply chain operations. The primary goal is to enhance customer value by identifying and eliminating waste—any activity that does not contribute to this value.

In this instructor-led, live training, participants will learn the methodologies, team structures, and tools necessary to implement Lean practices within their distribution centers and supply chain operations, fostering a culture of continuous improvement.

The training combines case studies, discussions, and hands-on practice using the tools, metrics, and methods essential for implementing Lean systems and processes. Key concepts covered include:

• Calculating the true cost of fulfillment
• Reducing overall costs throughout the supply chain
• Overcoming resistance to change
• Fostering leadership and instilling a mindset of Lean thinking across the organization

Format of the course

• A combination of lectures, discussions, exercises, and practical hands-on practice

In this instructor-led, live training in Bratislava (onsite or remote), participants learn how to apply Lean principles and practices within a manufacturing context and establish a culture of continuous improvement.

The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include:

• Determining the root cause of inefficiencies.
• Measuring performance.
• Realizing the continuous improvement cycle.
• Organizing Kaizen events.
• Instilling a mindset of Lean thinking across the organization.

Audience

Managers and Team Leaders who need a comprehensive understanding of the challenges related to managing and developing their staff, both direct reports and indirect reports.

Format of the course

The course will be an engaging blend of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the distinct skills required for effective management and leadership
• Develop their team in the most efficient manner
• Articulate the best methods for implementing change within their organizational unit
• Enhance staff performance management
• Negotiate their preferred solutions successfully
• Explain how to handle challenging situations that may arise in the office

This instructor-led, live training in Bratislava (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

In this instructor-led, live training in Bratislava, participants will learn about the QMS Audit principles, procedures and documentations as they step through a series of case studies, group discussions, and hands-on exercises and activities. 

By the end of this training, participants will be able to:

• Identify the Requirements for a successful QMS Audit.
• Create an Audit Checklist for a sample audit scenario.
• Report findings in accordance to ISO 9001 requirements.
• Write and grade non-conformity reports and evaluate proposals for corrective action.
• Prepare and present a convincing evaluation to top management in accordance to the organization's policy and objectives.

The "Managing a Distributed Team" training is aimed at individuals at various organizational levels working remotely, especially those working from home. The course aims to equip participants with the skills to build an effective distributed team, define roles, delegate tasks effectively, analyze team dynamics, and harmoniously utilize the potential of the team. In a workshop format, strategies for managing a distributed team are discussed, including focused project management, utilization of IT tools, maintaining interpersonal relationships, motivational techniques, time management, and effective task delegation.

Overview

This 5-day course is designed to help delegates enhance their strategic thinking, planning, and management skills, including the tactical and operational requirements for successful implementation in high-stakes environments. The course will address challenging issues such as conflict management, managing change, leadership qualities, and team motivation. Through interactive case studies and sector-specific examples, participants will be encouraged to share their experiences and challenges, fostering practical and work-focused solutions they can apply back at their organizations.

The primary goal of the programme is to equip executives with the skills to analyze the business environment to identify profitable opportunities and develop strategies for gaining a competitive edge in an increasingly competitive market. Additionally, the programme will provide insights into best leadership practices and behaviors that will enhance the capacity of executives to manage the complexities and uncertainties of high-performance organizations.

Learning Objectives

After completing this course, delegates will be able to:

• Identify the main challenges faced by an organization;
• Explain various approaches to organizational development planning;
• Analyze the current business environment and its impact on the organization;
• Evaluate internal and external resources available to the organization;
• Discuss different strategies for managing strategy within the business plan;
• Assess alternative development strategies to recommend those best suited to the firm's needs;
• Gain a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing new strategies, including managing team conflict;
• Define methods for managing identified risks;
• Analyze potential impacts (both positive and negative) on their organization resulting from the implementation of new strategies;
• Develop policies, systems, and processes to successfully implement strategic plans;
• Cover key steps in change management.

Who Should Attend

• Product/Service Managers
• Newly appointed and experienced Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course combines facilitated workshops with case studies drawn from both published real-life examples and practical experience. Participants will have the opportunity to work in small groups to synthesize ideas and strategies, applying the material to their own organizations or departments. Open forum discussions will also be a key component of the learning process.

The governance of any enterprise is only as strong as its board of directors, and that board's effectiveness hinges on the capabilities of its chairman. However, the role of board leadership is not only the most critical for ensuring board efficiency but also the one that receives the least training and support. Board leaders and chief executives frequently clash over power. This article delves into the secrets of the world’s top board leaders, sharing the insider strategies and tactics that seasoned board professionals have honed over the years.

Audience:

• Specialists Considering a Move to Broader Management or Senior Positions.
• New or Aspiring Managers.
• Experienced Managers Seeking to Enhance Their Skills.

Overview:

This instructor-led, live on-site training is designed for managers who aim to enhance their ability to coach and lead their colleagues towards excellence. The course equips new and developing managers with the confidence and skills needed to implement established and well-proven management techniques. Based on five key pillars of management performance—defining role purpose, emphasizing strengths, enabling change, influencing, and empowering colleagues—the training does not advocate a single managerial style but is grounded in behavioral science. Evidence-based principles are presented in a practical and pragmatic manner. The course is highly interactive and engaging, requiring active participation from the start.

By the end of this training, participants will be able to:

• Understand what motivates and drives human behavior and learning.
• Adapt their existing skill set to maximize their potential.
• Develop and implement an effective management technique.

Format of the Course:

• Highly interactive lectures and discussions.
• A variety of exercises and practice sessions.
• Scenario-based presentations, briefings, and feedback sessions.

This instructor-led, live training in Bratislava (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.

By the end of this training, participants will be able to:

• Adopt a proactive and collaborative approach for enhancing supplier quality.
• Clearly define and communicate supply specifications and requirements.
• Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
• Use a QMS system to continuously monitor, inspect and audit supply chains.
• Ensure that suppliers provide the highest quality products and services.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level addresses the difficulty of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, the success of a project rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships. 

This course has been designed for decision-makers whose primary objective is not to perform calculations and analyses but to understand them thoroughly. The goal is to be able to select the appropriate statistical methods that are relevant for the strategic planning of the organization.

For instance, a potential participant might need to decide how many samples should be collected before determining whether a product will be launched or not.

If you require a more comprehensive course that covers the fundamentals of statistical thinking, consider our 5-day "Statistics for Managers" training.

In this instructor-led, live training in Bratislava, we walk new managers through the most important concepts of strategic thinking, putting theory into practice through task-based activities based on real-life cases. Participants get a unique opportunity to learn new ways of thinking, implement key concepts to solve problems, reflect on how these principles apply to their own work, and listen to and share their own perspectives with their instructor and class peers.

This training program has been tailored for investors, business owners, directors, managers, executives, and analysts aiming to enhance their strategic planning abilities. Its purpose is not academic but rather practical, enabling you to begin turning your aspirations into reality immediately.

The course centers on strategic planning within businesses where adaptability and ongoing education are paramount. The primary focus is on corporate and investment strategies, supported by real-world examples. Participants will have the chance to develop a strategic plan and gain insights into its practical implementation.

This training course is designed for all professionals working within or alongside high-performance IT delivery teams, such as DevOps and Scrum. It is particularly relevant for those who are responsible for or deeply involved in quality engineering, including QA professionals, testers, and operations staff. Other key roles that will benefit from this course include business analysts, product owners, developers, quality engineers, users, scrum masters, agile coaches, and release train engineers.

In the modern IT landscape, cross-functional teams are expected to deliver business value with high quality and speed. TMAP® supports this new approach by emphasizing built-in quality, which extends beyond mere testing.
Performing QA and testing activities in an organization demands a broad range of knowledge and skills. This training course equips professionals to carry out these operational tasks effectively.

The cost of the TMAP® High-performance Quality Engineering exam voucher is included in this course. The exam, conducted in collaboration with iSQI, can be scheduled at a time and location that suits you, using the provided voucher.

The internationally recognized TMAP® High-performance Quality Engineering certification confirms and validates the essential knowledge and skills required for individuals responsible for or heavily involved in quality engineering.

This training course is designed for all individuals involved in organizing high-performance IT delivery, such as those working with DevOps and Scrum methodologies. This includes roles like scrum masters, agile coaches, release train engineers, test managers, and test masters.
Other relevant positions include QA professionals, testers, business analysts, product owners, developers, quality engineers, users, and operations personnel.

In today’s IT landscape, cross-functional teams are expected to deliver business value quickly and with the right level of quality. TMAP® supports this modern approach to built-in quality, which extends beyond mere testing.
Organizing QA and testing involves orchestrating, arranging, planning, preparing, and controlling various activities. This training course equips professionals responsible for organizing QA and testing with the necessary knowledge and skills to help their teams achieve quality ownership.

This course includes the cost of the TMAP® Organizing built-in quality at scale exam voucher. The exam is conducted in collaboration with iSQI, allowing you to schedule it at a time and location that suits you.

With the TMAP: Organizing built-in quality at scale certification:

• You will earn an independent, internationally recognized certification that demonstrates your expertise in QA and testing.

• You will gain insights into IT delivery models, particularly DevOps, and the significance of a whole-team approach for both development and operations personnel.

• You will have the opportunity to pursue additional certifications.

This training course equips members of high-performance IT delivery teams, including those working in DevOps or Scrum environments, with the essential knowledge and skills needed to ensure quality in their IT systems and gain confidence that the intended business value will be realized.

On the final afternoon of this training course, participants take a 1-hour exam consisting of 30 questions titled “TMAP: Quality for cross-functional teams.” This exam is conducted in collaboration with iSQI.

The internationally recognized TMAP: Quality for cross-functional teams certification confirms that individuals in high-performance IT delivery teams, such as those in DevOps or Scrum, possess the necessary knowledge and skills to build quality into their IT systems and ensure that the targeted business value can be achieved.

The training 'Generational Differences in Management. Employees of Generations XYZ. How to Function with Them' is aimed at team leaders, offering knowledge and skills in communication and motivation of employees from generations X, Y, and Z. Based on an interactive methodology, the course emphasizes practical exercises and mini-lectures, enabling effective acquisition of the skills necessary for managing a team in a generationally diverse environment.

This instructor-led, live training in Bratislava (online or onsite) is aimed at beginner- to intermediate-level managers, supervisors, and technical professionals transitioning into leadership roles who wish to use structured leadership frameworks and communication tools to strengthen authority, delegation, and team performance in growing organizations.

By the end of this training, participants will be able to:

• Define and apply clear leadership authority and accountability within their scope.
• Delegate tasks and outcomes effectively while maintaining performance oversight.
• Conduct structured, direct, and constructive performance conversations.
• Communicate expectations clearly to improve engagement and cross-functional alignment.

You might be looking to secure your first board seat, or perhaps you have already been appointed to a board role and are preparing for your inaugural meeting. A company may also wish to bring its emerging managers and diverse talents up to speed on the essential knowledge required for effective participation in the boardroom. This one-day program will equip you with everything you need to be confident, informed, and ready to contribute effectively from the moment you step into the boardroom.